Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

• Full name
• Email address
• Phone/WhatsApp number
• Business details
• Project requirements and messages submitted through forms

Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Website usage analytics

Payment Information

For paid services, payment details may be processed securely through third-party payment providers. We do not directly store sensitive banking or card information.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide support
• Deliver website development and digital services
• Improve website functionality and user experience
• Communicate project updates
• Send important service-related information
• Maintain website security and prevent fraud
• Analyze traffic and performance

3. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and understand visitor behavior. These may include:

• Google Analytics
• Browser cookies
• Performance tracking tools

You can disable cookies through your browser settings if preferred.

4. Data Protection

We implement appropriate security measures to protect your information, including:

• SSL encryption
• Secure hosting environments
• Restricted access to sensitive information

While we strive for maximum security, no online transmission or storage system can be guaranteed 100% secure.

5. Third-Party Services

We may use trusted third-party services such as:

• Google services
• WhatsApp integrations
• Hosting providers
• Payment gateways
• Analytics platforms

These third parties may collect data according to their own privacy policies.

6. Client Website Content

Clients are responsible for the legality and ownership of content, images, videos, trademarks, and materials provided for website development.

Falconix Digital is not responsible for copyrighted or unlawful material submitted by clients.

7. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Information may only be shared:

• When required by law
• To complete requested services
• With trusted service providers assisting in operations

8. Your Rights

You may request to:

• Access your stored information
• Correct inaccurate information
• Delete your data
• Withdraw communication consent

To make such requests, contact us using the details below.

9. External Links

Our website may contain links to external websites or social platforms. We are not responsible for the privacy practices or content of third-party websites.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Information